Shipping Policy

Available destinations are shown at checkout. The initial physical-product service area is [US ONLY / FINAL MARKETS TO BE CONFIRMED]. We may refuse addresses that our manufacturer or carrier cannot serve.

Custom production starts only after payment, customer proof approval, and MONOQ review. Estimated production and transit ranges shown before checkout are not guaranteed delivery dates. Weekends, holidays, customs, severe weather, and carrier disruptions may add time.

Shipping charges and available methods are calculated or displayed at checkout. Taxes, duties, or import fees will be disclosed where the checkout provider can calculate them; otherwise the recipient may be responsible where lawful.

Review the shipping address before checkout and again in the proof. Contact [SUPPORT EMAIL] immediately for changes. Once production or fulfillment begins, changes or rerouting may be impossible or chargeable.

Tracking is provided when available. For non-delivery, damage, or a package marked delivered but missing, contact us within [CLAIM WINDOW TO BE CONFIRMED] with order details and evidence. We may require carrier investigation before replacement or refund.